Refund Policy – Toorunstyle.com
This Refund Policy applies to Toorunstyle.com, operated by Karen Lenton LLC. This policy outlines how refunds are processed once an eligible return has been approved, in conjunction with our Returns Policy.
1. Refund Eligibility
Refunds are issued for products that have been successfully returned and approved in accordance with our Returns Policy. To be eligible for a refund, the returned item must be:
- An only new product, meaning it is unopened in its original packaging and has never been used.
- Received by us within the 60-day return window.
- Accompanied by proof of purchase.
2. Refund Amount
- Approved refunds will be issued for the full purchase price of the returned item(s).
- There is no restocking fee deducted from your refund.
- The currency for all transactions and refunds is United States Dollars (USD).
3. Refund Process
Once your return is received and inspected by our team, we will send you an email notification to confirm receipt of your returned item(s). We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment (e.g., credit card, PayPal, etc.).
4. Refund Processing Time
Approved refunds are typically processed within 3 business days from the date of approval.
Please note that while we process refunds promptly, it may take additional time for your bank or credit card company to post the refund to your account. This timeframe is beyond our control and can vary depending on your financial institution.
5. Non-Refundable Situations
Refunds will not be issued for:
- Items not meeting the “only new product” condition as specified in our Returns Policy.
- Items returned beyond the 60-day return window.
- Items without proof of purchase.
- [Add any specific non-refundable items here, e.g., gift cards, certain digital products, personalized items if applicable to your store]
6. Contact & Support
For any questions regarding our Refund Policy or the status of your refund, please contact us:
Operated by: Karen Lenton LLC
Address: 29011 Lancaster Dr. Apt 202, Southfield, MI 48034, United States
Email: support@toorunstyle.com
Phone: +1 (248) 774-6281
Support Hours: 9:00 AM – 5:00 PM EST (Monday – Friday)